Business software is a set of computer applications designed to aid with the management and performance of a company which can increase productivity and accuracy. They can be used to perform a variety functions, including customer relationship management, project management, sales force automation and financial accounting. There are a variety of business software each one adapted to the requirements of its particular industry.
A business that sells online products can benefit from powerful features such as customer relationship management software. This helps to build trust and transparency to be built up with customers. This kind of software may also provide crucial insight into the performance of a business, such as how well its marketing is working or the effectiveness of its website at turning potential customers into customers.
The business software used by businesses is widespread and has been a crucial element in the growth of companies around the world. Business applications software was initially developed for white-collar workers, using large mainframe computers to automatize tasks such as processing bank cheques and manufacturing accounting. Word Perfect and Microsoft Word led to the end of the IBM typewriter and the mathematical spreadsheet software like Lotus 1-2-3 or Excel became very popular with corporate consumers.
Certain business software is interactive. This means that users can manipulate data and see results immediately. Other software for business runs in batch mode, which means it is able to be programmed to run on a scheduled basis and produce reports without the intervention of an individual user. If a software issue occurs the team is tasked with resolving the issue, to allow users to return to their jobs. This is referred to as business application support.
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